nu star Privacy Policy for Filipino Players

When you register for an account on nu star, we collect personal information such as your full name, date of birth, email address, mobile number, and preferred payment details. This information is required to verify your identity, process transactions in Philippine pesos (PHP), and comply with applicable regulations governing online gaming platforms serving players in the Philippines. We also collect information you submit when contacting our support team, updating your account profile, or participating in promotions. All information you provide must be accurate and up to date — submitting false details may result in account suspension or withdrawal delays. We store this data securely and use it only for the purposes described in this Privacy Policy. You can request a review or correction of your personal data at any time by writing to [email protected].

When you access nu star through a browser or mobile device, we automatically collect certain technical data including your IP address, device type, operating system, browser version, and session activity logs. This data helps us maintain platform security, detect unusual login patterns, and improve the overall experience for Filipino players on both mobile and desktop. We also use cookies and similar tracking technologies to remember your preferences, keep your session active, and understand how different sections of the platform are used. You can manage cookie preferences through your browser settings, though disabling certain cookies may affect platform functionality. Automatically collected data is not used to identify you personally beyond what is necessary for security and service delivery. Aggregated and anonymised usage data may be used internally to improve game performance and navigation across all device types.

nu star does not sell, rent, or trade your personal information to third parties for marketing purposes. We may share your data with trusted service providers who assist us in operating the platform, processing payments in PHP, verifying identities, and delivering customer support — all of whom are bound by strict confidentiality obligations. In certain circumstances, we may be required to disclose personal information to regulatory authorities or law enforcement agencies in the Philippines if required by applicable law or a valid legal order. Any third-party payment processors we work with receive only the minimum data necessary to complete your transaction securely. We do not share your gaming history, account balance, or personal profile with advertisers or unrelated commercial partners. If our business structure changes in the future, we will notify registered players of any material impact on how their data is handled before such changes take effect.

We retain your personal information for as long as your account remains active and for a reasonable period thereafter, as required by applicable Philippine laws and regulations governing online gaming and financial record-keeping. Transaction records, identity verification documents, and account activity logs may be retained for a minimum period to satisfy legal and audit obligations, even after an account is closed. Once the required retention period has passed, your data is securely deleted or anonymised so that it can no longer be linked back to you. If you request account closure, we will confirm the expected retention timeline for your specific data at that time. You may contact [email protected] to ask about the retention period applicable to your account. We do not retain data beyond what is necessary for the purposes described in this policy or required by law.

As a player based in the Philippines, you have the right to access the personal information we hold about you, request corrections to inaccurate data, and ask us to delete your data where there is no legal obligation to retain it. You may also object to certain types of processing or request that we restrict how we use your data while a dispute is being resolved. To exercise any of these rights, please send a written request to [email protected] with your registered account details and a clear description of your request. We will respond within a reasonable timeframe and may need to verify your identity before processing the request. If you believe your data rights have not been respected, you have the right to raise a concern with the relevant data protection authority in the Philippines. We take all such requests seriously and are committed to resolving them fairly and promptly.

We may update this Privacy Policy from time to time to reflect changes in our practices, platform features, or applicable Philippine regulations. When we make material changes, we will notify registered players through the platform or by email before the updated policy takes effect. The date of the most recent revision will always be indicated at the top of this page so you can easily identify whether the policy has changed since your last visit. Continued use of nu star after a policy update constitutes your acceptance of the revised terms. We encourage you to review this page periodically to stay informed about how we protect your personal information. If you have questions about any specific change, please reach out to [email protected] and our team will be happy to clarify.